Sohrab Ekhtiari

Data Enthusiast, CX Specialist

About Me

Hello! I’m Sohrab. I am passionate about problem solving and data analytics. I care about personal growth so i try to put myself in my proximal zone of developement.

Age
25
Marital Status
Single
Language
Persian, English
Military Service
Non-medical Exemption

Professional Skills

Data Analysis with Python
PySpark
Microsoft Power BI
Creating Dashboards Using Tools Like Metabase
SQL Querying
Customer Journey Mapping
Microsoft Office(Word, Excel, Visio, PowerPoint)
Communication
Designing Survey
Critical Thinking
Teamwork Skills

Work Experience

CX Specialist at Alibaba Travel Group, Jabama
July 2021 - Present
We have a data-driven approach towards CX. This actvities contains: assessing severity of customers' bad experiences, implementing VoC process, social listening, holding meetings and participating with different teams particularly product, design and operation teams.
Sayan Startup at Shenakht
June 2017 - August 2017
Sayan was our team idea in kermanshah BCI competition, which was held by Shezan company. It was about developing a neuroscience-backed meditation training mobile application using an EEG headset.
Apprenticeship at Bistoon Telecom
June 2017 - September 2017
It was an experince in btelgroup. These company as a part of a consortium sets telecom infrastructures.

Education

Master of Business Administration Amirkabir University of Technology(AUT)
2019 - 2021
Areas of interest: BI, Data Analytics, Strategic Planning.
Bachelor of Electrical Engineering Razi University
2014 - 2018
Final Project: A study and simulation of CAN protocol.

Contact

Address

Iran, Tehran Province

Phone

09373154283

Email

sohrab.ekhtiari96@gmail.com
https://twitter.com/
https://www.facebook.com/
https://www.instagram.com/
https://github.com/e-Sohrab